Your Privacy Matters

Section 1. Information We Collect

When you purchase from our online store, we collect the personal information you provide as part of the transaction, including your name, address, and email address.

When you browse our website, we also automatically receive your device’s Internet Protocol (IP) address, which helps us understand your browser and operating system.

Email Marketing (If Applicable)

With your permission, we may send you emails regarding our store, new products, and other updates.

Section 2. Consent

How We Obtain Consent

When you provide personal information to complete a transaction—such as placing an order, verifying payment, arranging delivery, or processing a return—we imply your consent to collect and use that information for the specific purpose stated.

If we request your information for a secondary purpose, such as marketing, we will ask for your express consent or provide a clear opportunity to decline.

Withdrawing Consent

You may withdraw your consent at any time by contacting us at contact@fanprobe.com. This includes withdrawing consent for communications or continued collection, use, or disclosure of your information.

Section 3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4. Payment Processing (Stripe)

We use Stripe to securely process payments. Transaction-related data is handled and stored through Stripe’s systems on secure servers protected by firewalls.

If you complete a purchase using Stripe:

• Your credit card information is encrypted in accordance with PCI-DSS standards

• Transaction data is retained only as long as necessary to complete the purchase and then deleted

All direct payment gateways comply with PCI-DSS requirements, managed by the PCI Security Standards Council. For more information, please review Stripe’s Privacy Policy and Terms of Service.

Section 5. Third-Party Services

Third-party providers we use collect, use, and disclose your information only to the extent necessary to perform services on our behalf.

Certain providers—such as payment processors—have their own privacy policies. We recommend reviewing those policies to understand how your information is handled.

Some providers may operate in jurisdictions different from yours or ours. As a result, your information may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party site or application, this Privacy Policy no longer applies.

External Links

Links on our site may direct you to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Section 6. Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Credit card information is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission is 100% secure, we comply with PCI-DSS requirements and apply additional industry-standard safeguards.

Section 7. Cookies

We use cookies to enhance site functionality, including:

• _session_id (session-based): Stores session data such as referrer and landing page

• cart (persistent for 2 weeks): Stores items in your shopping cart

You may adjust your browser settings to refuse cookies or alert you when cookies are in use.

Section 8. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence. If applicable, you also confirm that you have consented to any minor dependents using this site.

Section 9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. Material changes will be clearly indicated on this page.

If Fanprobe is acquired or merged with another company, your information may be transferred to the new owners to continue providing services.

Questions & Contact Information

If you have questions, wish to access, correct, amend, or delete your personal information, or want more information about our privacy practices, contact:

Compliance & Operations Department
Email: contact@fanprobe.com