Our Guarantee

At Fanprobe, we take pride in the quality and craftsmanship of our products. If you’re not fully satisfied with a Fanprobe product “Mortuary Bar” purchased directly from Fanprobe.com or one of our authorized U.S. sellers, you may request a refund or replacement within 60 days of your original purchase date.

Please note: Because we cannot guarantee the quality of products purchased from unauthorized sellers, our 60-Day Satisfaction Guarantee does not apply to items purchased from unauthorized sources, including unverified websites or third-party marketplaces. This guarantee is only valid for the original end-user purchaser.

How to Claim Your Guarantee

To submit a request, please contact us here with the following information:

• Where and when you purchased the item

• Proof of purchase (receipt or order confirmation)

All guarantee claims must be submitted within 60 days of the original purchase date.

Guidelines

Fanprobe reserves the right to:

• Verify purchase and order information

• Request valid proof of purchase

• Deny requests in cases of suspected fraud or abuse of the guarantee policy

If you’re unsure whether your seller is authorized, feel free to contact us and we’ll gladly assist.