Digital Solutions FAQ?
Common questions about website design, SEO, and web care.
Clear answers for businesses that need a professional website, stronger search visibility, and ongoing digital support after launch.
Website design questions
What types of websites does Fanprobe design?
Fanprobe designs professional websites for funeral homes, funeral transport companies, cremation providers, deathcare-related businesses, and other service-based businesses that need a clear and credible online presence.
Do I need a brand-new website or just a redesign?
If your current website looks outdated, is hard to use on mobile, has weak service pages, or does not make it easy for visitors to contact you, a redesign is usually the better move. If your current platform is limited, poorly structured, or difficult to maintain, a new website may be cleaner and more cost-effective.
What is included in a website design project?
Most website design projects include page structure, custom layout design, mobile-friendly formatting, service page setup, contact forms, call-to-action placement, basic SEO structure, and launch support.
- Homepage design
- Service pages
- Contact forms
- Mobile responsive layout
- Basic SEO setup
How long does a website project usually take?
A basic website can often be completed in a few weeks once content, photos, services, and approvals are provided. Larger websites, custom content, SEO work, integrations, or delayed feedback can extend the timeline.
Will my website work on phones and tablets?
Yes. Mobile layout is not optional. Many families and customers search from their phones, so the website must be easy to read, easy to navigate, and easy to contact from a mobile device.
SEO questions
What does SEO mean?
SEO stands for search engine optimization. It means improving your website structure, page content, titles, service information, and local search signals so people can better find your business through search engines.
Can Fanprobe guarantee that my website will rank #1 on Google?
No. Anyone promising guaranteed #1 rankings is selling nonsense. Search rankings depend on competition, location, website quality, content, backlinks, reviews, Google Business Profile strength, and ongoing activity. Fanprobe focuses on improving the structure and visibility factors that can realistically help your website perform better.
What SEO work is included with a website build?
Basic SEO setup may include page titles, descriptions, clean page structure, service-focused content, internal linking, image descriptions, local keyword planning, and Google-friendly organization.
Do I need Google Business Profile support?
For local service businesses, yes. Your Google Business Profile is often just as important as your website. It affects how your business appears in local search, Google Maps, reviews, business hours, photos, services, and contact information.
How long does SEO take to work?
SEO is not instant. Some improvements can happen quickly, but meaningful visibility usually builds over time. The timeline depends on competition, website age, content quality, local market strength, reviews, and how consistent the business is with updates.
Web care and maintenance questions
What is web care?
Web care is ongoing support after your website launches. It can include page edits, content updates, image changes, service updates, basic troubleshooting, performance checks, and digital support so your website does not become outdated.
Do I need a web care plan after launch?
If you want your website to stay current, yes. Most businesses do not maintain their sites properly after launch. That is how websites become outdated, inaccurate, slow, and less useful. A web care plan keeps the site active and maintained.
What types of updates are included in web care?
Web care can include text edits, photo updates, service changes, staff updates, announcement updates, form checks, basic page adjustments, SEO maintenance, and general website support.
Can I request website changes without a monthly plan?
Yes. One-time updates may be available depending on the request. However, businesses that need ongoing changes, regular updates, SEO support, or faster service are better suited for a monthly web care plan.
What is not included in standard web care?
Standard web care does not usually include a full redesign, major new page builds, advanced SEO campaigns, paid advertising management, custom software development, or large content writing projects unless those services are included in the approved plan or quoted separately.
Common questions about website care plans.
Clear answers about monthly website support, content edits, monitoring, SEO upkeep, analytics, response times, and what is not included in standard web care.
General web care questions
What is a website care plan?
A website care plan is monthly support for keeping your website updated, monitored, and maintained after launch. It helps prevent your site from becoming outdated, broken, inaccurate, or neglected.
Who are Fanprobe website care plans for?
Website care plans are for funeral homes, service businesses, professional organizations, and small companies that need regular website updates and technical support without hiring in-house staff.
Do I need a care plan if my website is already finished?
Yes, if your website needs ongoing updates, monitoring, SEO upkeep, analytics review, or occasional technical help. A finished website still needs maintenance. Otherwise, small issues pile up and the site becomes stale.
Can Fanprobe maintain a website you did not build?
In many cases, yes. Fanprobe can review your current website platform, access level, setup, and maintenance needs before confirming whether a care plan is appropriate.
What counts as a content edit?
A content edit is a small website change that does not require a full redesign, custom development, or major restructuring.
- Text updates
- Photo swaps
- Phone number or address updates
- Service description edits
- Minor layout adjustments
- Announcement or notice updates
Standard and Premium plan questions
What is included in the Web Care Standard plan?
Web Care Standard is best for basic upkeep, small edits, and routine website maintenance. It includes up to 5 content edits per month, security checks, uptime monitoring, broken link checks, basic SEO upkeep, performance cleanup, a monthly analytics summary, and up to 1 hour of work per month.
What is included in the Web Care Premium plan?
Web Care Premium is best for businesses that need frequent updates and priority support. It includes unlimited small text edits, up to 1 page redesign per quarter, performance optimization, backup and restore support, minor workflow adjustments, priority support, and up to 4 hours of work per month.
What is the difference between Standard and Premium?
Standard is for light monthly maintenance. Premium is for businesses that expect more frequent updates, page improvements, and stronger ongoing support.
- Standard: up to 5 content edits per month
- Standard: up to 1 hour of work per month
- Premium: unlimited small text edits
- Premium: up to 1 page redesign per quarter
- Premium: up to 4 hours of work per month
How much do the plans cost?
Web Care Standard is $69 per month. Web Care Premium is $129 per month. Annual options may also be available on the Website Care Plans page.
How fast will Fanprobe respond to update requests?
Standard response time is typically 24–48 hours. Premium requests are placed in the priority support queue, but timing still depends on the request size, complexity, access requirements, and current workload.
What is and is not included
What is not included in the Standard plan?
The Standard plan does not include redesigns, new pages, custom development, integrations, or large content uploads unless quoted separately.
What is not included in the Premium plan?
The Premium plan does not include full website rebuilds, new custom integrations, or large multi-step workflows unless those services are quoted separately.
Do unused monthly hours roll over?
No. Monthly support time is reserved for that billing month and does not roll over. This keeps scheduling, response time, and workload management clean.
What happens if my request goes over the monthly time limit?
If a request exceeds the included monthly support time, Fanprobe will review the request and provide a separate quote or approval option before additional work is performed.
Does web care include full SEO campaigns?
No. Website care includes basic SEO upkeep, not a full SEO campaign. Advanced SEO, content strategy, keyword expansion, landing pages, and ongoing search campaigns are separate services.
Subscription and support process questions
How do I submit website update requests?
After starting a care plan, you can submit update requests through the approved support method provided by Fanprobe. Requests should be clear, specific, and include any text, images, links, or instructions needed to complete the update.
Can I cancel a website care plan?
Yes. Website care plans are monthly support services unless otherwise stated in your agreement. Cancellation terms should follow the plan terms or any separate agreement approved before service begins.
Do you offer annual billing?
Yes. Annual billing options are listed on the Website Care Plans page. Standard is listed with an annual option of $828 per year, and Premium is listed with an annual option of $1,548 per year.
Which plan should I choose?
Choose Standard if your site only needs light monthly maintenance. Choose Premium if you expect frequent updates, page improvements, or stronger ongoing support.
Can I get help choosing a plan?
Yes. Contact Fanprobe before subscribing if you are unsure which plan fits your website. The wrong plan creates frustration, so it is better to clarify your update needs first.