Welcome to Your Managed Web Plan
Your enrollment and activation payment have been received. Complete the onboarding steps so Fanprobe can begin setting up and managing your website services.
Start OnboardingEnrollment Confirmed
Fanprobe has received your Managed Web Plan enrollment. Your account is now in the onboarding stage.
Complete the Onboarding Questionnaire
The questionnaire gives Fanprobe the information needed to understand your business, services, website goals, branding, target audience, existing website, and ongoing support needs.
Information You Will Need
- Business name and contact information
- Current website address, if applicable
- Services, products, or programs offered
- Target customers and service areas
- Website goals and requested updates
- Brand colors, logos, photos, and written content
Review and Sign Your Service Agreement
Your service agreement establishes the scope of your Managed Web Plan, included monthly services, payment terms, client responsibilities, communication procedures, and cancellation terms.
Agreement Instructions
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1
Open the agreement
Use the secure service-agreement link provided by Fanprobe.
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2
Review the service terms
Confirm your business information, selected plan, included services, and payment schedule.
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3
Sign electronically
Complete all required signature, date, and acknowledgment fields.
Important: Fanprobe cannot begin account setup or website work until the required agreement has been completed.
Submit Your Documents and Account Access
Provide the files, content, and platform access Fanprobe needs to manage your website. Do not send passwords through standard email or text message.
Business and Brand Files
- Primary and alternate logos
- Brand colors and font information
- Business, team, and service photographs
- Service descriptions and pricing information
- Policies, forms, menus, or brochures
- Testimonials and customer reviews
Website and Platform Access
- Squarespace contributor invitation
- Domain registrar access
- Google Business Profile access
- Google Analytics access
- Google Search Console access
- Social media or marketing platform access
Protect Your Login Information
Whenever possible, invite Fanprobe as an administrator, contributor, or authorized user instead of sharing your personal password. When direct login information is required, use a secure credential-sharing method.
Schedule Your Kickoff Call
Your kickoff call allows Fanprobe to review your questionnaire, confirm priorities, discuss account access, answer questions, and establish the initial implementation plan.
Complete These Steps First
Schedule the kickoff call after submitting the required onboarding materials.
Complete the onboarding questionnaire.
Review and sign the service agreement.
Upload available documents and account access.
Expected Setup Timeline
The timeline begins after Fanprobe receives all required onboarding information, signed agreements, documents, account access, and applicable payments.
Onboarding Review
Fanprobe reviews your questionnaire, agreement, submitted documents, and platform access for completeness.
Kickoff and Setup Planning
We confirm your priorities, identify immediate website needs, and establish the first approved round of work.
Initial Account and Website Setup
Fanprobe organizes required accounts, verifies platform access, reviews technical settings, and begins approved website updates.
Managed Web Services Begin
Your website management, maintenance, updates, monitoring, and support continue according to the services included in your plan.
Timeline notice: Missing content, delayed approvals, incomplete account access, third-party platform issues, or requests outside the original service scope may extend the setup timeline.